Knowledge Agent Automations can now run when something happens, not only on a schedule. This is generally available.
It is for anyone who builds or manages Automations. Agents can react to changes as they occur, such as a new call recording arriving from a connected source or a card being verified.
When you set up an Automation, choose “On an event”. You can pick a card event (created, updated, verified, or unverified, in the collections you select) or a source event (new or updated records from a connected source). The agent receives the triggering card or record as context. One thing to watch: one Automation’s output can trigger another, and not everyone can see every Automation on the team, so a chain of triggers is possible. It should be rare, but review related Automations before turning on event triggers.